What is ADD?
The Association for Delivery Drivers' mission is to provide affordable, easy access to everything you need to compete for the best work with the best carriers. This includes safety training, insurance, licensing and legal services, other tools of the trade, and that most precious resource of all – a community of drivers sharing experiences. As an ADD member, you will soon be able to comply with virtually any delivery contract!
How much does it cost to join?
A full year's membership costs just $39.00. That's 75 cents a week! There’s even a six-month option for $25.00 (still less than a buck a week).
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What's included in Membership and what costs extra?
Membership includes FREE access to most member services! Send copies of your driving record (MVR) to carriers. Get your own manfest form in a format your carriers prefer. Speak to an attorney about licensing and other legal matters. Sign up for our Safety Sweepstakes to earn prizes just for taking care -- and document your participation to carriers who want to know you're taking safety seriously. Join our Member Forum to learn from your fellow drivers, and take advantage of ADD Discounts to reduce your costs in work and life. As you can see, ADD delivers loads of value for just pennies a week. Some benefits, like insurance, an initial MVR, follow-up legal work, safety training, etc. do cost extra, but ADD has negotiated reduced rates, so you will still save a bundle as an association member.
As a driver, how do I get started?
Look around the site to see how we can 'ADD' to your bottom line, then sign up to become a member by clicking the Signup tab. Once your membership is activated, go to the Member Services tab. On the left-hand side of the screen you will find the "Service Center," where you can take advantage of all member benefits and services.
As a delivery company that contracts with drivers, how does ADD benefit me?
ADD benefits the entire delivery industry by helping contracting carriers satisfy regulatory requirements for utilzing independent contractors. Now you can deal with drivers the way you should. Set professional contract standards and enforce them without worrying that drivers won't be able to comply unless you do it for them. Just let them know that ADD has the solutions and point them in our direction! We can send you promotional literature in English and Spanish. Check out the "Delivery Companies" tab or contact us to learn more!
Signup -- how do I become a Member?
Click the "Signup" tab and complete the Member Profile form, going from one data screen to the next. After completing each screen, click the “Next” button. If red text appears, that indicates information was not entered properly. On the last screen, select your membership term (1 year or 6 months) and payment method, then submit. We will promptly review your application and let you know via email that your membership is activated.
What payment options does ADD accept?
We accept credit cards and debit cards (MC, VISA, Amex), electronic funds transfer from a checking account (also known as ACH), or a paper check or money order faxed, mailed, or scanned and emailed to us. Please note that there are additional handling charges when you use a paper check or money order. Some time-sensitive services are only available to members who have provided a charge card or EFT information (ex: certificate of insurance "rush orders").
Log In - how and why?
Some member services and benefits can only be accessed by members who are logged onto the site. To log in, you first need to sign up as an Association member. Use the "Signup" tab to do this. As you complete the signup form you will enter an email address and create a password. Once you receive confirmation (via email) that your membership is activated, you may use the email address and password to log in.
How can I show my Contracting Carrier(s) that I'm enrolled in things like insurance, safety, training, etc.?
All member benefits for which Contracting Carriers want evidence let you certify your participation. When you sign up for insurance, a Certificate of Insurance goes automatically to your 'Primary Contracting Carrier.' Otherwise, just go to ADD's 'Service Center' and point your cursor at a benefit. The benefit menu that slides into view will include a "Certify" or "Certificate" option. Click to select and complete the simple form. ADD will send documentation to your carrier(s) and email a copy to you too.
Insurance benefits - when am I covered?
Association insurance plans protect members whenever you are working as a delivery driver, no matter what carrier you are doing work for. This applies to members claiming "full-time" status, meaning that you earn over $275 per week. "Part-time" status drivers are covered only while working for one Primary Contracting Carrier. ADD insurance also comes along with you when you switch carriers -- just keep your Member Profile up-to-date.
Part-Timers - what if I earn less than $275 most weeks, but do work for more than one delivery company?
If you work with more than one delivery company, your member profile should say "Full-Time Driver" - even if you make "part-time" money. This helps make sure that ADD insurance benefits properly protect you. Insurance costs will be higher, but only by a few dollars per week or less, and you'll have the protection you need. Consider asking your carriers for extra compensation to make up for the difference and keep you on-call. You can change your Member Profile information yourself, but if you have already applied for insurance as a 'Part-Time' driver, you also need to contact the ADD Help Desk at 877-264-A4DD (2433).
TPA's - what if I'm using a Third Party Administrator (TRG, SCI, NICA, CMS, etc.)?
If you are working with a TPA and wish to continue, that should not be a problem. As an independent delivery driver, you have the right to choose how you do business and how you meet your contractual obligations. At the end of the day, most TPA's and carriers are going to let you make these choices because they accept your independence. You should be able to unbundle a TPA's services and choose what you want, just as you can with ADD. If you prefer our insurance, for example, then you can choose it. Most TPA's will oblige by eliminating their own insurance charges (so you'll pay them much less in fees) and may even offer to make your ADD payments for you.
Privacy - how private is the information I provide?
Privacy is a top priority for us. Please read our privacy statement posted on the site, but for now let's keep it simple. We do not provide any information to carriers or vendors unless you request it. And we do not sell your information to outside parties for marketing or any other purpose. Bottom line - your personal information stays private, and is only used to provide you with the member benefits you want.
My Member Profile - how can I view and change it?
Members can view and update their Member Profiles easily. Just log in. The "Signup" tab changes into a "Member Profile" tab. Review your profile information, make changes, then go to the last screen and click submit. It's always a good idea to double-check the profile screens to see that your changes were recorded. For legal and privacy reasons, some payment and insurance application information is not posted on the site. If you don't see the information you want, contact ADD support via email at help@a4dd.org, or toll-free at (877) 264-A4DD (2433), or via fax at (877) 519-2493.
How can I keep up with what's new at ADD?
We are excited at how rapidly the association is adding new member benefits, and you don't want to miss out! Check out 'Your Bottom Line' Blog, which you can reach from the Home Page or the Service Center "Connections" section (see Member Services). Become a blog Follower. Also stay tuned for a short email newsletter, with updates and links to the blog, which we will be sending out to members whose Member Profiles show an interest.